Customer Support

Contact Us

We know there are always questions that can't be fully answered on our web site or additional information that you may need. Select one of the links below for our customer service contact information.

Note: A flex reimbursement claim is generally processed in 1-5 business days after we receive your claim information.

Forms & Information

Download Flex Claim Forms

Reimbursement, Direct Deposit, Benefits Card and more

Flex Plan Packet

Gives you the fine details on flexible spending accounts

FSA Department

Frequently Asked Questions

(866) 853-3539

(800) 298-7785

Mailing address:

First Financial Administrators, Inc.
Attn: FSA Department
PO Box 161968
Altamonte Springs, FL 32716

HSA Department

Frequently Asked Questions

(866) 853-3539

(800) 298-7785

Mailing address:

First Financial Group of America
Attn: HSA Department
PO Box 161968
Altamonte Springs, FL 32716

American Fidelity HSA Department

Frequently Asked Questions

(800) 662-1113

(844) 560-6754

Mailing address:

American Fidelity HSA Services
Attn: HSA Department
PO Box 268887
Oklahoma City, OK 73126